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I believe this honor speaks to our commitment to delivering a positive links of london sale experience that reflects well on our client partners, as well as our commitment to providing a great place to work." This is the company's first time as a finalist for the "Innovation in Customer Service" category. "Some of the most ingenious inventions don't come out of the technology companies - they originate from organizations like Assurant that have a problem to solve and the unique talent to solve it," said nominee Cameron Hurst. The innovative RAMP process finds a "Links of London Charms match" between the customer and the representative, allowing callers to be held in queue while waiting for the optimal agent to finish up their current call. In the first year of operation, RAMP more than doubled Assurant Solutions' saved fees and dropped agent attrition by 25 percent. More impressively, customer requests to be put on the Do Not Call Registry dropped 20 percent. Mark Davis of Assurant Solutions has been nominated as Customer Service Leader of the Year. "Because starting a new job can be difficult, we implemented a program called SHOE (Successfully Helping Others Engage) at our Lawton center," said Mark. "The program is designed to assist new employees in the transition from training to the call floor. The SHOE program partners new employees with Links of London Frog Charm ones, helping them to engage more quickly and more successfully with their team and their customers. It's this kind of outreach to call center employees that helps create a positive attitude that ultimately creates a great customer experience." Winners of the 2011 Stevie Awards will be announced at a gala event on Feb. 21 in Miami Beach. About Assurant Solutions (NYSE: AIZ) Assurant Solutions businesses develop, underwrite, market and administer specialty insurance, extended service contracts and other risk management solutions through collaborative relationships with leading financial institutions, retailers, automobile Links of London Horseshoe Charm, funeral homes, manufacturers, wireless carriers and other entities.